Mocagem Terms of Service

Effective Date: Apr 26, 2025


Welcome to Mocagem! By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Introduction


Welcome to Mocagem!

Mocagem ("we," "us," or "our") operates an online platform that connects users with great deals from vendors. Most of our deals come from local businesses, but we also feature offers from online stores, hotels, entertainment providers, and other vendors outside your local area.

Through Mocagem, you can claim digital coupons for products and services. Some deals are time-sensitive and available for a limited period, while others may be available for longer.

When you claim a deal, you enter into a direct agreement with the vendor. Mocagem does not handle payments or transactions between users and vendors.

3. Account Registration


You may need to create an account to claim deals. You agree to provide accurate, current, and complete information and to keep your account secure.

4. How Mocagem Works

  • Searching for Deals: Users can browse and search for available coupons on the Mocagem platform.

  • Claiming a Coupon: To secure a deal, you must "claim" a coupon before it expires or runs out.

  • Redeeming Coupons:

  • Some coupons may be redeemed onsite directly with the vendor.

  • Other coupons may require you to call the vendor or visit an external website to redeem the offer.

  • Redemption instructions are provided on the coupon itself.

  • States of a Coupon:

  • Claimed: Coupon has been secured but not yet used.

  • Booked (if applicable): For deals that require a reservation after claiming.

  • Redeemed: Coupon has been used at the vendor location or through the specified method.

  • Releasing a Coupon:

  • If you are unable to use a claimed coupon and the expiration time has not passed, you may "release" it back to the platform so another user can claim it.

5. Transactions and Payments

  • Vendor Direct Payments:

  • All payments are made directly to the vendor when you redeem a coupon.

  • Mocagem does not process payments or hold any financial transactions between users and vendors.

  • Refunds:

  • Because we do not handle transactions, Mocagem does not process refunds under any circumstances.

  • Any payment disputes, service issues, or refund requests must be addressed directly with the vendor.

6. User Responsibilities

By using Mocagem, you agree to:

  • Claim only the deals you intend to use.

  • Follow all redemption instructions provided by the vendor.

  • Release claimed coupons promptly if you cannot use them.

  • Treat vendors and other users respectfully and fairly.

7. Limitation of Liability

Mocagem is not responsible for:

  • The quality, safety, or legality of any goods, services, or deals offered by vendors.

  • The fulfillment, availability, or terms of any coupon after it is claimed.

  • Any disputes between users and vendors, including refunds or service issues.

  • Indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

8. Indemnification

You agree to indemnify and hold harmless Mocagem and its affiliates from any claims, demands, losses, liabilities, or expenses arising out of your use of the platform or violation of these Terms.

9. Intellectual Property

All content on the Mocagem website and platform, including text, graphics, logos, and software, is the property of Mocagem or its licensors and is protected by applicable copyright and intellectual property laws.

10. Account Suspension or Termination

Mocagem reserves the right to suspend or terminate accounts at its discretion if you violate these Terms or act in a way that is harmful to other users, vendors, or the platform.

11. Changes to These Terms

We may update or modify these Terms at any time. Changes will be posted on this page with the effective date updated. Continued use of Mocagem after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

13. Contact Information

If you have questions about these Terms or the platform, you can contact us at:

Email: [email protected]